Reference

How 1jjwin Handles Your Personal Information

This privacy policy tells you exactly what data we collect when you open an account, make a deposit through JazzCash, Easypaisa or Raast, or reach our support team.

Account Data ProtectedJazzCash & Easypaisa Wallet PrivacyNo Data Sold to Third PartiesRaast Transfer Records SecuredYour Right to Request Deletion
1jjwin How 1jjwin Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use encryption across all account activity and payment flows, including deposits made through JazzCash, Easypaisa and Raast. Session tokens expire after inactivity so that a logged-in browser on a shared device does not stay open indefinitely. Data is not shared with advertisers. Third parties we do work with — payment processors and fraud-detection services — operate under strict data agreements and only receive the minimum information needed to do their job.

Encrypted Payment Records

JazzCash, Easypaisa and Raast transaction references are encrypted at rest. Only account-verification and reconciliation processes access these records — not marketing systems.

Cookie Controls

Cookies remember your lobby preferences and session state across mobile and desktop. You can clear or block them through your browser settings, though some account features may not work without session cookies.

Data Retention Policy

We keep your account data while your account is active. Once you request deletion and your account is closed, records are removed or anonymised within the period required by applicable law.

Who to Contact for Changes

To correct or remove personal data, contact support via live chat or the in-account help form. Identity verification is required before we action any change to stored records.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, update or remove data tied to your account — including wallet references from JazzCash, Easypaisa or Raast deposits — our support team handles those requests directly. Send your query through live chat inside the platform, email our dedicated privacy contact, or use the in-account help form. We aim to respond to data requests within a reasonable timeframe and will confirm receipt once your message is logged.

Live Chat Open the chat widget inside your account dashboard. Describe your data request clearly — our team will log it and follow up with next steps.
Email Support Send your privacy request to our support email. Include your registered phone number so we can match the request to the correct account record.
In-Account Help Form Navigate to Account Settings, then select Help. The form routes your message directly to the team that handles data access and deletion requests.

Common Questions About Your Privacy on 1jjwin

These are the questions we actually get from Pakistan users about how their data is handled — covering wallet records, account access, cookies and deletion requests.

We log the transaction reference and wallet number linked to each deposit for reconciliation purposes. Your wallet PIN is never collected or stored — that stays on your own device.

Yes. Submit a data access request through live chat or the in-account help form. We will verify your identity first, then provide a summary of the records held against your account.

Request deletion through the in-account help form or by emailing support. Once verified, your account is closed and data is removed or anonymised within the period local law requires.

Cookies track your session state and lobby preferences so the site remembers your settings across visits. You can disable them in your browser, though some account functions rely on session cookies to work correctly.

We share only what is necessary with payment processors — including those handling JazzCash, Easypaisa and Raast flows — and fraud-detection services. Your data is not sold to advertisers.

Data is retained while your account remains active. After a confirmed closure and deletion request, records are removed or anonymised within the timeframe required by applicable law in your eligible region.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.